Account Director

Learning Strategist

Role Summary

We need an Account Director with a specialized set of skills. For this role, you should be passionate about people—creating meaningful, long-lasting relationships both with your client stakeholders and with your co-workers around the globe. You should be detail-oriented and enjoy the process so much that when there isn’t a process, you take pride in creating one. You should be both keenly independent and deeply collaborative— relish working without oversight, but communicate early and often with your project teams.

As an Account Director, reporting into the Global Commercial Director, you’ll be responsible for both Sales and Delivery across a number of existing clients. You will need to develop a comprehensive understanding of both your client’s DNA and the services we offer in order to successfully guide them through developing their programs and courses. You will be responsible for successful delivery and implementation and should be capable of dropping into the detail as required. Success will be measured by profitability, sales, and client satisfaction.

Our ideal candidate should be excited by the opportunity to travel, sometimes for extended periods. Accommodation, travel, and other expenses will be covered.

Your Responsibilities

Leadership

  • Provide constructive leadership and management across your office and project management teams.
  • Oversight, coordination, and supervision of various delivery teams around the world to ensure projects are completed on time and on budget.
  • Work with the management team on strategic projects and improvement initiatives.

Project management

  • Present regular reports on client accounts to the management team.
  • Drive improvement in delivery effectiveness and efficiency within your teams and ensure this is shared globally as required.
  • Compile, analyze, and report data to understand changes to the market as a result of digitalization and act on this understanding.
  • Develop tools in excel or other programs to collect, analyze, and report on project status, budgeting, and costing.

Managing key client accounts

  • Partner with a portfolio of global clients and grow your account portfolio.
  • Prepare regular reports on account status and manage project budgets.
  • Grow existing client accounts building on current work to become a trusted advisor and natural partner for future work

Support business development

  • Support the New Business team in closing out specific opportunities
    Study competition to find new ways to attract and retain clients.
  • Represent Construct at conferences, events or other marketing opportunities.
Your Experience
  • 2+ years managing teams of more than 5 people.

  • 5+ years in the education industry with an understanding of the global context of education delivery.

  • Experience studying in multiple countries is an asset.

  • Knowledge of principles and methods for curriculum and training design, teaching and instruction, and measurement of effects.

  • Knowledge and experience with agile software development.
    Commercial reasoning.

  • Knowledge of economic and accounting principles, analysis and reporting of financial data, and extensive ability regarding reporting, analysis, and presentation.

  • Experience in autonomous decision making and problem-solving.

  • People management, especially with a global project team.

  • Juggling multiple projects at a time.

  • Driving continuous improvement in the quality of products and service

  • Previous exposure to Learning Design and supporting Technologies, or an enthusiasm to learn.

Education/Experience level:

  • Postgraduate or Undergraduate Degree & Account Director and Project Management experience

Required attributes:

  • Adaptable, motivated, resilient, and outcome-orientated with developed stakeholder management and planning skills.
What we offer

It’s a hugely exciting time to join Construct! You will work with a dynamic, diverse, and innovative global team to deliver high-quality digital learning experiences. With offices in Cape Town, London, and Salt Lake City, we deliver courses to 100,000+ learners in over 165 countries. Our vision is that one day everyone will have the opportunity to attain a meaningful education through superior online programs. To make this a reality, we partner with higher education, government, enterprise, and NGOs to create tailored and engaging digital learning experiences, providing world-class instructional design, digital content production, and project management services.

Construct Education gives you the chance to have continuous professional development as you experience working with global experts in their field, the top universities such as Oxford, University of Michigan, British Cabinet Office, and others. You will have the opportunity to develop complex people management skills by motivating a diverse team of people to work together to achieve a common objective. Our global reach gives you direct access to clients from all over the world who are making waves in their industries and the ability to influence decisions and build strategic alliances over time.

These are some of the perks you can expect when you join the team:

  • Flexible working hours
  • Competitive remuneration
  • Excellent learning and development opportunities

LOCATION
United Sates

DEPARTMENT
Learning Design

EMPLOYMENT TYPE
Permanent

REMOTE WORK

About Us:

Our vision is that one day everyone will have the opportunity to attain a meaningful education through superior online programs. To make this a reality, we partner with higher education, government, enterprise, and NGOs to create tailored and engaging digital learning experiences, providing world-class instructional design, digital content production, and project management services.

At Construct, it is our mission to enable opportunity through transformative learning. We believe equality and diversity are the cornerstones of good learning and meaningful innovation. We are committed to fostering an inclusive workplace that encourages and supports diverse voices.

READY TO APPLY?

Email your CV and motivation letter to apply@constructeducation.com

N.B. If you do not hear back from us within 2 weeks, please consider your application unsuccessful.